Mercure Wien Westbahnhof - Vienna

Felberstrasse 4, Vienna, Austria, 1150  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Mercure Wien Westbahnhof - Vienna

Wi-Fi
Parking

EUR 15 per day

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour room service

24-hour business center

Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Dining room

Snack bar

Coffee shop

Lobby bar

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

The Mercure Wien Westbahnhof Hotel lies in a central area of Vienna within a 25-minute walk of Imperial Palace, featuring a beauty salon, a barber shop and a winter garden. Renovated in 2009, this attractive hotel offers accommodation in an 8-story imperial building.

Natural History Museum is about 1.9 km from the hotel. The property is set within 3 km distance from Vienna city center.

Within walking distance of Innere Stadt district with restaurants and bars.

Schwechat International airport lies within 25 minutes' drive away from Mercure Wien Westbahnhof Hotel.

Rooms

Guests are offered 252 fashionable rooms featuring complimentary wireless internet, a laptop-compatible safe, flat-screen television, coffee/tea makers and a sofa. Decorated in modern design with carpet floor, the rooms feature en suite bathrooms equipped with a shower, a hairdryer and a make-up mirror.

Eat & Drink

Breakfast is served in the dining area each morning. Austrian dishes are offered in the small on-site restaurant. Guests can relax in the lobby bar serving relaxing drinks. Serving a wide range of dishes, Pulkautaler Bierhaus and Loving Hut can be reached within 5 minutes’ walk.

You can start your day with a buffet breakfast, which costs EUR 16 per person per night. 

Services

The hotel offers bicycle and car rentals to all guests.

Relax

On-site spa facilities include a solarium, a Jacuzzi and a sauna. Steam baths and massage are also available. Mountain biking and bowling are provided on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at EUR 15 per day.

The personnel at the hotel speaks English, German, French, Spanish, Italian.

Year renovated:   2009.  Number of floors:   8.  Number of rooms:   252.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Free safe at reception
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Barber shop
  • Beauty salon
  • Coffee shop
  • Multilingual staff
  • Mobile phone network

Sports & Fitness

  • Fitness center

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Paid porterage

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Poolside snack bar
  • Snack bar
  • Buffet breakfast

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • High chairs
  • Paid babysitting/ Child services
  • Playground
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Night club
  • Entertainment
  • Leisure/ TV room
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room facilities

  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Living room
  • Dining room
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Towels
  • Room toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Bedroom

  • Changing of linen

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Pets

Pets are allowed on request.

How to reach hotel

hotel Mercure Wien Westbahnhof - Vienna Vienna location
Show big map »

Hotel Address:

Felberstrasse 4, Vienna, Austria, 1150

Get directions
City Center
  • Vienna
    2.5 km
Airports
  • Schwechat International (VIE)
    19.1 km
Train Stations
  • West Railway Station
    200 m
  • Wien Westbahnhof Railway Station
    200 m
Underground stations
  • Westbahnhof Metro Stop
    200 m
  • Gumpendorfer Straße Metro Stop
    900 m
  • Bus stop
    200 m
Restaurants
  • Pulkautaler Bierhaus (cuisine: Austrian)
    40 m
  • China-Restaurant zum Westbahnhof (cuisine: Chinese)
    40 m
Ski areas
  • Stubai Glacier
    2.4 km
  • Mayrhofen
    2.4 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    8
  • Number of rooms:
    252

Hotel Awards

AustrianHOTEL AWARDSRecommendedViennaMercure Wien Westbahnhof

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in Austria

Use Badge

Rooms and availability

Mercure Wien Westbahnhof photos Room
Privilege Double Room
  • Room size:

    21 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Carpeted floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Room with air conditioning, free WiFi, a safety deposit box, and a free parking space. The bathroom is fitted with bathrobes, slippers and free toiletries and guests can make free use of the minibar. A bottle of mineral water is additionally provided upon arrival. Please note that the price is based on 2 guests. Maximum occupancy is 3 guests (see Property Policies).

Mercure Wien Westbahnhof photos Room
Single Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe
  • Work desk
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Standard|Standard Room with one single bed

Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Twin room sole use

Classic Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:Internet access
  • Safe
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
Room Description:

Standard Triple with Extra Bed

Mercure Wien Westbahnhof photos Room
Junior Suite
  • Room size:

    28 m²

  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • General:Internet access
  • Work desk
  • Seating area
  • Dressing area
  • Carpeted floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
Room Description:

[NON REFUNDABLE] JUNIOR SUITE WITH DOUBLE BED

Family Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Standard|Family Room with double bed and sofa bed

Family Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Bedding:Sofa bed
Room Description:

Triple room

Mercure Wien Westbahnhof photos Room Standard Room For One Or Two People
Family Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • + More
  • General:Internet access
  • Safe
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Wake up service
Room Description:

Suite|Family Suite

Mercure Wien Westbahnhof photos Room
Superior Room
  • Room size:

    20 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Work desk
  • Seating area
  • Dressing area
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toiletries
  • Toilet
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • VCR player
  • Wake up service
  • Radio
Room Description:

Superior|Superior 1 Double Bed ( No Breakfast )

Superior Twin Room for Single Use
  • Max occupancy:

    1 person

  • Check Prices
  • General:Individual air conditioning
  • Trouser/pants press
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Room Description:

Twin room sole use

Superior Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Mercure Wien Westbahnhof photos Room
Superior Flat
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Work desk
  • Seating area
  • Dressing area
  • Carpeted floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
Room Description:

These rooms offer air-conditioning, an electric kettle, a safety deposit box, a flat-screen TV with cable channels and free Wi-Fi. The private bathroom has a shower and hairdryer. A minibar is available at a surcharge.

Mercure Wien Westbahnhof photos Room
Spacious Junior Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Living room
  • Dressing area
  • Carpeted floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
Room Description:

Spacious junior suite with a living area.

Mercure Wien Westbahnhof Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Café Galerie Kandinsky1.4 km
  • lebemann und hirn1.5 km

Popular areas

  • Spittelberg1.4 km
  • Museumsquartier1.6 km

Places of interest

  • Zieglergasse Metro Stop600 m
  • Basilika Maria Treu1.6 km

Train stations

  • West Railway Station100 m
  • Wien Westbahnhof Railway Station100 m
  • Wien Westbahnhof Railway Station100 m

Convention centers

  • Palais Auersperg1.6 km

Shopping areas

  • Mariahilfer Straße900 m
  • Mariahilfer Street900 m

Stadiums

  • Wiener Stadthalle500 m

Museums

  • Technisches Museum1.6 km
  • Technical Museum Vienna1.6 km
  • Museumsquartier1.7 km

Theaters

  • Raimund Theater600 m
  • Raimund Theatre600 m
  • Theater an der Josefstadt1.5 km
  • Theater in der Josefstadt1.5 km
  • klettenheimers KleinKunstCafé1.7 km

Underground stations

  • Westbahnhof Metro Stop100 m
  • Gumpendorfer Straße Metro Stop800 m
  • Neubaugasse Metro Stop900 m
  • Längenfeldgasse Metro Stop1.4 km
  • Kettenbrückengasse Metro Stop1.6 km

Local attractions

  • Mariahilfer Strasse1.5 km
  • MuseumsQuartier Wien1.7 km
    Museumsplatz 1
  • Leopold Museum1.7 km
    Museumsplatz 1
  • Vienna Naschmarkt1.6 km
    Kettenbrückengasse
  • Inner Ring1.6 km
    Old Vienna, Vienna

Near the hotel

  • Museum of Contraception and Abortion380 m
    Mariahilfer Guertel 37
  • Hofmobiliendepot (Imperial Furniture Collection)670 m
    Andreasgasse 7
  • Foltermuseum1.1 km
    Fritz-Gruenbaum-Platz 1
  • Lugner City660 m
    Gablenzgasse 5-13
  • Haydnhaus710 m
    Haydngasse 19
  • Die Burgkapelle 1.4 km
    Hofburg, Vienna

Restaurants nearby

  • Pulkautaler Bierhaus40 m

    Address: Felberstrasse 2

    65% likes this, based on 8 reviews
    Cuisine: Austrian

  • Loving Hut80 m

    Address: Neubaugurtel 38/5
    Phone: 01 2939182

    84% likes this, based on 7 reviews
    Cuisine: Vegetarian

  • Konoba Pescaria240 m

    Address: Goldschlagstrasse 22
    Phone: (0) 1 9823013

    77% likes this, based on 41 reviews
    Cuisine: Mediterranean, Croatian

  • China-Restaurant zum Westbahnhof40 m

    Address: Felberstrasse 6 | 1150 Wien
    Phone: 982 34 12

    78% likes this, based on 10 reviews
    Cuisine: Chinese

  • Merkur Restaurant140 m

    Address: Europaplatz 3

    53% likes this, based on 11 reviews
    Cuisine: Austrian

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    8
  • Number of rooms:
    252

Hotel Awards

AustrianHOTEL AWARDSRecommendedViennaMercure Wien Westbahnhof

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in Austria

Use Badge

Cities nearby
  • Schwechat hotels - 11 km
  • Brunn am Gebirge hotels - 13 km
  • Mauerbach hotels - 15 km
  • Voesendorf hotels - 10 km
  • Klosterneuburg hotels - 12 km
  • Achau hotels - 14 km
  • Moedling hotels - 15 km
  • Perchtoldsdorf hotels - 12 km
  • Purkersdorf hotels - 14 km
  • Langenzersdorf hotels - 11 km

Mercure Wien Westbahnhof Reviews

Guest reviews are submitted by our customers after their stay at Mercure Wien Westbahnhof

Average guest rating

7.0out of 10
Very good
Based on 179 reviews

Rating by category:

Location
8.0
Rooms
8.0
Service
2.0
Value
4.0
Dining
6.0

Guest reviews

  • Family with children
    8.8

    It was very good and unlike some previous reviews who complain about the warm weather it had AC in the room and we dont have any trouble with the weather.

  • Older travelers
    7.4

    We stayed in the penthouse at 8/F. The room is a bit crammed with no writing table. However, the view is good.

  • Older travelers
    8.8

    breakfast buffert was outstanding; staff courteous and helpful

    room was small; not much of a view; noisy street at night

  • Group of friends
    5.0

    I was close to the tram and metro.

  • Couple
    4.2

    Location is convenient

    Rundown, old, unpleasant odor, noisy, power points protruding from walls, grimy by no means a mecure standard hotel! Very dissapointed!

  • Older travelers
    7.4

    Wonderful breakfast service

    It was very hot at night making it difficult to sleep, the room fan helped a little. The bath had a water drainage problem.

  • Older travelers
    8.2

    It is very convenient location to access the transport -West Viena Station, Subway and Airport bus. Facility is good and staffs are very kind.

  • Older travelers
    9.6

    One of your staff I think she is called Shekibe originally form Bosnia is the most welcoming and professional staff I ever met.

    Internet service was available for free. However, the screen freezes at times.

  • Family with children
    10.0

    Rooms are super quiet and comfortable with great matresses and pillows!

  • Group of friends
    2.8

    The only thing I've liked was that it was close to the shopping area.

    I disliked everything: the attitude of personnel (no availability at all to help with any basic information), the quality of rooms (lack of cleanness, bad furniture, no space to move into the room, dryness of the air in the room, used and reused carpets inside the room). The experience in this hotel was beyond all expectation. I will never go in this hotel again and I do not recommend anyone to lose their money paying for this 2 stars hotel.

  • Family with children
    10.0

    I specially loved the water heater and the free coffee and tea in the rooms . Must also comment on the super comfortable rooms, great mattresses and pillows, great shower. Perfect location.

    Breakfast is toooooo expensive, dont eat there - go to Westbahnhof and there you can find 3 fantastic places for breakfast!

  • Family with children
    7.0

    Reception staff (men) unfriendly. Women nicer.

  • Single
    9.2

    First of all, very near to the station. staffs are very friendly. room is very clean.

    Unfortunately, it was so hot. I would like to use the fan machine in the room, but it was broken.

  • Older travelers
    6.2

    the best thing of the hotel is its location, when you go out of the train station, you will find it in 1 min.

    The room is very small

  • Family with children
    9.6

    Great location...just a minute walk to the metro stop/west train station. Clean and very quiet. Would stay there again!

    Everything was great, but the carpets in our room really needed to be replaced. They were extremely worn out. We saw in another room and they had already been replaced.

How to reach hotel

hotel Mercure Wien Westbahnhof - Vienna Vienna location
Show big map »

Hotel Address:

Felberstrasse 4, Vienna, Austria, 1150

Get directions
City Center
  • Vienna
    2.5 km
Airports
  • Schwechat International (VIE)
    19.1 km
Train Stations
  • West Railway Station
    200 m
  • Wien Westbahnhof Railway Station
    200 m
Underground stations
  • Westbahnhof Metro Stop
    200 m
  • Gumpendorfer Straße Metro Stop
    900 m
  • Bus stop
    200 m
Restaurants
  • Pulkautaler Bierhaus (cuisine: Austrian)
    40 m
  • China-Restaurant zum Westbahnhof (cuisine: Chinese)
    40 m
Ski areas
  • Stubai Glacier
    2.4 km
  • Mayrhofen
    2.4 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    8
  • Number of rooms:
    252

Hotel Awards

AustrianHOTEL AWARDSRecommendedViennaMercure Wien Westbahnhof

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in Austria

Use Badge